Accounts PayableAmounts owed to others, generally on open account, as a result of delivered goods or completed services.
Accounts ReceivableAmounts owed by others, generally on open account, and usually for sales of vehicles, parts, accessories, and services.
AccrualEstimated or actual amounts of income or expense, and their related assets or liabilities, which are identifiable with the current period but which will not be recorded in the ordinary course of business until a subsequent period.
Accrual Basis Of AccountingThe method of recognizing revenues as goods are sold (or delivered) and as services are rendered, independent of the time when payment is received. Expenses are recognized in the period when the related revenue is recognized independent of the time when settlement is made.
Accrued LiabilitiesOne Type Of Current Liability. Obligations to pay, within 12 months of the date of the Balance Sheet, amounts for which the dealership has not yet been billed, but for which obligations were incurred by the dealership in the accounting periods prior to the date of the Balance Sheet.
ACVEstimated wholesale value of an asset (usually a used vehicle) less the estimated cost of bringing the asset to a saleable condition.
Actual Cash ValueEstimated wholesale value of an asset (usually a used vehicle) less the estimated cost of bringing the asset to a saleable condition.
Additions To IncomeMonies or credits received or accrued by the dealership which are either not part of a departmental sale or income (non-operating) or not relevant to the current Accounting Period. Typical items are: interest earned, discount earned by prompt payment of Accounts Payable and Bad Debts Recovered (Accounts Receivable which were previously removed from inventory as uncollectible.)
Adjusting EntryThe accounting correction of an error, an accrual, a write-off or a provision for expenses or losses.
Administrative ExpenseOperating expenses of a general or indirect nature; expenses which are not directly charged to one or more of the operating departments. Dealers often refer to these as "Z Accounts."
Aging Of ReceivablesAn analysis of the elements of individual accounts receivable according to the time elapsed after the dates of billing. The receivable amounts are usually spread into 30-60-90 day and over 90 day categories for purposes of analysis and follow-up action.
Allowance For Doubtful ReceivablesAn accumulation of amounts previously charged as bad debt expense in anticipation of losses which may result from the inability to collect certain customer accounts and notes receivables.
Allowance For Inventory AdjustmentsThe accumulated total of amounts previously charged since the last physical inventory in anticipation of a difference between the book value of inventories and the estimated value of the next physical inventory.
AmortizationThe process of systematically allocating the cost of an asset to expense over the periods benefited.
ANNLZDAnnualized
AssetsAll items of value, either tangible or intangible, owned by a business.
b
Bad DebtsReceivables determined to be uncollectible.
Balance SheetA statement of financial condition (position) of the dealership as of a specific date. What the business owns (Assets) are "in balance" (balanced out) by what that business owes to outsiders (Liabilities) plus what is owed to insiders (Owners' Equity or Net Worth).
Book InventoryAn inventory amount that results, not from physical count, but from amount of initial inventory plus cost amounts of purchases and returns less cost amounts for withdrawals, sales and "relief-of-inventory" transfers.
Book ValueThe amount shown in the "books" (accounting records) for any asset, liability or owners' equity. Generally used in reference to a Fixed or Working Asset (individually or a group) entered at original cost and reduced by accumulated Accounting Depreciation to date. See also Net Book Value.
Break Even VolumeThe number of new cars that must be sold each month or year before a net profit for the dealership can be realized.
Breakeven PointIn New Units. Net operating cost divided by total variable gross P.N.V.S. Net new unit sales required to cover net operating cost.
c
Capital AssetsThose assets which have been purchased (but not held for resale) to support the ongoing nature of the business.
Capital StockThe ownership shares of a corporation authorized by its articles of incorporation and board of directors.
Capitalized CostThe total vehicle selling price including add-ons, markups, fees of a lease contract prior to any capitalized reductions (i.e., cash down payment or trade-in).
Capitalized Cost ReductionAn amount paid by the Lessee to reduce the Capitalized Cost of the vehicle; similar to a down payment; includes cash and trade-ins.
Capitalized Items Capitalized ReductionCharges included in the Capitalized Cost. 1) An amount of money paid to the lessor to reduce the lease balance prior to the payment calculation. 2) The amount of equity in a trade-in vehicle which also reduces the lease balance.
Cash And EquivalentCash and other items which for all practical purposes could be converted to cash on short notice. These include contracts and securities, vehicle receivables, receivables from dealerships, LIFO reserve vehicles, new vehicle equity, demonstrators net and rental vehicles net less customer sales deposits in trust.
ChargebackThe amount of dealer reserve charged back to a dealership by the finance or insurance company as a result of the cancellation or early payment of financing or insurance coverage by the customer. Sometimes, in return for accepting a smaller reserve, the dealer can elect a "no chargeback" option.
Chart Of AccountsThe structural foundation of an accounting system, establishing the classifications under which transactions are reported. Vital as a guide to accounting uniformity and providing an organized system. Accounts are number-coded as a memory aid, a time saver and to facilitate machine accounting.
Clearing AccountAn account used to record a series of transactions, the resulting balance of which is transferred to one or more accounts.
Commissionable GrossAlso called Gross Payable. The portion of profit from the sale of a vehicle used to calculate a salesperson's commission. The figure is derived from the total selling price, accessories, and dealer options less the dealer's cost in the vehicle and any other non-commissionable items (i.e., pack, adjustments, repair orders, etc.).
Contingent LiabilityA possible liability or obligation, relating to a past transaction or event, that may or may not come a legal obligation in the future.
Control AccountA summary account that shows totals of entries and balances that appear in individual accounts in a subsidiary ledger. Accounts Receivable is a control account backed up with accounts for each customer.
CostA vehicle's base inventory value at which the dealership could sell it with no profit. This value may be calculated differently from one dealership to another.
Cost of SalesThe amount paid for (cost) goods or services sold during a given accounting period.
CreditAn entry used to record the reduction or elimination of an asset or expense, or the increase to/ creation of a liability or item of net worth/income (as compared to debit).
CURCurrent
Current AssetsCash, receivables, inventories and other assets which are readily converted into cash within a relatively short period of time, usually one year or less. Includes items classified as prepaid expenses.
Current LiabilitiesAmounts owed by a business which are due and payable within the next twelve months from the date of the Balance Sheet.
Current RatioTotal current assets divided by total current liabilities is an indication of working capital position. Guide: Should be 2 to 1 (2:1) ratio.
Customer Goodwill AdjustmentPrice concession granted by a dealership to a customer even though the dealership does not view itself culpable, but is unable to gain customer acceptance of that view. If dealership accepts culpability, it would grant a Policy Adjustment to the customer.
d
D / DLRDealer
D / SDays Supply
DOCA report intended to keep dealership management informed as to their daily progress toward their sales, profit, expense and inventory goals. Often includes other pertinent data.
Daily Operating ControlA report intended to keep dealership management informed as to their daily progress toward their sales, profit, expense and inventory goals. Often includes other pertinent data.
Dealer ReservesProfit generated from the sale of a finance contract to a lender where the interest rate charged to the seller is lower than the rate charged to the buyer, the difference of which is the dealer's retained profit. Also applies to the sale of credit life, accident and health insurance, extended warranties, physical damage insurance, and F&I accessories.
Dealer TradeExchange or sale of new vehicle(s) between dealerships representing same manufacturer.
DebitAn entry used to record the increase or creation of an asset or expense, or the reduction or elimination of a liability.
Debt to Equity RatioThe amount of borrowed capital compared to the dealer's invested capital. Guide: The debt-to-equity ratio should be no more than 1 to 1 (1:1).
Deductions From IncomeObligations incurred, monies spent or not received as agreed which are not part of normal operations (non-operating) or not allocated to any particular department or not relevant to the accounting period of the operating statement. Deductions are such items as interest on loans, reserve to cover overage Accounts Receivable (Adjustment For Doubtful Accounts Allowance), or Loss On The Sale Of A Depreciated Asset. A non-operating adjustment to income
Departmental ProfitExcess of a department's gross profit over that department's expenses. May be before or after considering pro-rated administrative expenses.
DepreciationA systematic write-off of the cost of capital assets over their estimated useful life.
DisclosureA form that displays all the credit life insurance, payment, and finance or lease deal. Price, rate, term, down payment, APR, amount financed, sales tax, documentation fees, and licensing fees are typically printed on a disclosure form. See Regulation Z.
Disposition FeeA fee charged by the Lessor to cover the cost associated with selling the vehicle at the end of the lease when the vehicle is returned.
DividendsThe portion of accumulated profits distributed to the stockholders of a corporation, usually in the form of cash.
Down PaymentAn amount of money paid to the dealer to reduce the balance of the loan prior to calculating the finance charge on the amount financed. This reduces the amount financed.
e
EMPEmployee
Excess MileageThe difference between the Estimated Mileage and the Allowable Mileage.
Excess Wear And TearA fee charged by the Lessor to repair vehicle damage which is more than what would be normally expected for a vehicle of the same type, operated under normal driving conditions.
ExpensesAll costs incurred in operating a business enterprise, other than the cost of merchandise purchased for resale (cost of sales).
Extended Service PlanA plan available at extra cost to a vehicle purchaser to cover the cost of specified vehicle repairs/replacements after the expiration of a standard or Extended Warranty on that vehicle.
ESPA plan available at extra cost to a vehicle purchaser to cover the cost of specified vehicle repairs/replacements after the expiration of a standard or Extended Warranty on that vehicle.
Extended WarrantyAn optional cost agreement wherein a vehicle buyer obtains a longer than standard warranty from the vehicle manufacturer.
f
FIFOFirst In First Out. Cost of sales is determined from oldest purchases in inventory. See LIFO.
Finance And Insurance IncomeDealership income earned as a result of a retail sale of vehicles being financed and/or insured through the dealership.
F&I,F & IDealership income earned as a result of a retail sale of vehicles being financed and/or insured through the dealership.
Finance ChargeThe charge for financing a vehicle over the term of the loan. The finance charge is based on the amount financed by the customer for a vehicle, the annual percentage rate, and the term of the loan.
Finance ReserveA portion of the finance charges (interest) on a vehicle retail sale finance contract which is earned by a dealership and paid to it by the financing institution for services performed by dealership and any contingent liability the dealership may assume. Usually a percentage of the net amount financed. Percentage may vary by finance term, degree of dealership liability and state regulations.
Financial StatementsA format for the presentation of financial data derived from the accounting records.
Fixed AssetsRelatively permanent assets owned by a dealership with these characteristics: a. Useful life to dealership longer than one year. b. Used in the operation of the dealership business. c. Not for sale during the planned useful life period. Examples are buildings, equipment and Leasehold Improvements. Entered at acquisition cost. Also called Fixed Capital. Except for land, Fixed Assets are depreciated each accounting period.
Fixed CoverageNo industry standard. Proportion of total Total Fixed Overhead Expenses covered by gross profits from the Parts, Service (Mechanical and Body), Departments, i.e., the Fixed Gross divided by the Fixed Overhead. Usually expressed as a percentage. Also called Absorption. N.A.D.A. published statistics ar computed by converting all dealership financials to the G.M. format. It usually is not meaningful for dealers to compare their fixed coverages unless they use the same accounting system.
Fixed ExpensesThose dealership expenses which remain almost unchanged from month to month. This is a sub-group of Total Fixed Overhead Expenses.
Fixed Gross Profit
Total Gross Profit of the Service (Mechanical and Body) and Parts and Accessories Departments.
Fixed Net LossAmount of Fixed Overhead Expenses not covered by Fixed Gross Profit. Fixed Overhead Expenses minus Fixed Gross Profit. Sometimes called Burden. See also Net Burden.
Fixed OperationsIncludes Mechanical and Body Service Departments and Parts & Accessories Department; those portions of the dealership less responsive to seasonal and economic fluctuations.
Fixed OverheadExpenses. All dealership expenses other than Variable Selling Expenses. Fixed Overhead is sub-divided into Personnel, Semi-Fixed and Fixed Expenses on many accounting systems. Definition varies for some accounting systems.
Flat RatePrice/cost/time relationship for services and repair work. Work operations are assigned a number of hours for which worker is paid and customer charged, regardless of elapsed time to perform work. Manufacturers publish Flat Rate (also called Labor Time Guides) for all regular mechanical and body repair operations. See Straight Time Operation.
Fleet SaleThe sale of a "fleet" of vehicles to one person or company, generally used for business reasons. Most vehicles in a fleet sale are the same model and similar options and colors.
Floor PlanWholesale financing of dealership vehicle inventory. The amount obtained from a financing institution by a dealership on direct loans secured by a vehicle in dealership inventory. Loan should be paid at the time the vehicle (security) is sold or placed in dealership use. Used Vehicle floor planning is not condoned by franchisors under normal circumstances.
Floor Plan FinancingLoans by financial institutions to an automobile dealership secured by specific vehicles purchased by the dealership for resale purposes.
Free Floor PlanFloor plan expenses or allowances paid by factory to dealership or to dealership floor-planning source. Time period for free floor plan is part of the Selling Agreement and is usually a function of the holdback amount and holdback payment schedule.
Frozen CapitalAssets that are difficult to turn into cash, such as obsolete parts, over-aged vehicle inventories, past due accounts receivable or excessive equipment.
g
General LedgerA book of final entry in which all the various journals are posted.
GPVLGross Per Vehicle Leased
Gross Capitalized CostThe Capitalized Cost, usually before subtracting the Capitalized Cost Reduction. May not include other items such as the Acquisition Fee, Warranties, etc.
Gross PayableUsed to calculate salesman commissions, usually the vehicle gross less any pack and hold back.
Gross Profit1.The total amount of profit generated from selling or leasing a vehicle to a customer. (Sum of the Sale Profit, Finance Reserve, and Insurance Reserve.) 2. The difference between net sales and the cost of sales.
GRPGroup
GRSGross
Guide Dealer InvestmentComputed amount equal to the recommended minimum working capital plus net equipment and finance receivables deferred. Suggested minimum operating investment to capitalize a dealership.
GDIComputed amount equal to the recommended minimum working capital plus net equipment and finance receivables deferred. Suggested minimum operating investment to capitalize a dealership.
h
HoldbackAmounts specified as Holdback on new vehicle invoiced to the dealership. Amount of the holdback is some percentage of the total price of the vehicle and optional equipment. Holdback should be booked as a receivable from the factory. Holdback amounts due the dealership from the factory are paid to the dealer annually, semi-annually or quarterly depending on firm and plan selected by dealer. Holdback is common on domestic lines and some imported lines.
i
Imprest BasisA system under which cash from a fixed-amount fund or account is disbursed and periodically restored through reimbursements equal to the sums expended.
IncentiveAn amount that is usually given to the dealer from the manufacturer and may be passed along to the customer in the form of cash down or a discount.
Indirect ExpenseExpenses of a general nature not directly applicable to an operating department(s). See Administrative Expense.
Internal Repair OrderA repair order for service, repairs, or added options for a vehicle that is in a dealer's inventory. The repair order billing is paid by the dealership from one or more department accounts.
Internal SaleGoods and services used by and/or billed to a department of the dealership. Sometimes referred to as interdepartmental sales. These would appear as new vehicle pre-delivery expense, policy adjustment new and used vehicle, policy adjustment parts and service, used vehicle reconditioning, demo or company car expense.
Inventory AdjustmentAccounting adjustment to inventory accounts to reflect changes in value caused by obsolescence, changes in market value or other variations between book and physical inventory. Usually applies to the inventory value of used vehicles, parts and accessories and labor (Work in Process).
Inventory - Unit Days' SupplyAn estimate of the number of days it would take to sell current stock based on the current daily rate of unit sales. Calculated on a working-day-month as in this example: Average daily unit sales for last month (25 working days), 2 units. Present inventory, 30 units. Therefore, days' supply, in units, is 15 days. See Turnover Rate.
InvoiceThe factory assigned cost of a vehicle including holdback, advertising fees, and transportation costs. An "invoice" is sent with each vehicle from the factory listing all specifications and factory installed equipment on the vehicle.
j
Journals(Source/Application Codes) Books of original entry used to record transactions in detail before their subsequent posting to the general ledger.
l
Labor Billing RateThe retail price of labor, usually indexed to a unit of time.
Labor Cost RateThe cost of mechanical or body shop labor to a dealership, usually indexed to a unit of time.
Labor RateThe hourly dollar rate charged by dealership for services performed by mechanical and body technicians. Usually varies by technician or operation skill level and type of operation (car/truck, internal/customer, mechanical/body). Is multiplied by Flat Rate (Labor) Time to determine labor charge for a service operation. Customer rate is sometimes called "Door Rate."
LIFOA method of inventory valuation that assumes the goods sold in any period are those most recently acquired, and the goods on hand at the end of the period are considered to have been in inventory the longest.
Last In-First OutA method of inventory valuation that assumes the goods sold in any period are those most recently acquired, and the goods on hand at the end of the period are considered to have been in inventory the longest.
Leasehold ImprovementsPermanent improvements, additions or renovation to facilities leased by a dealership and which, by law, become property of the facility owners. Balance of lease period usually determines the accounting depreciation rate used by dealership to "write off" the cost of the improvements. Leasehold Improvements are a Fixed Asset of the dealership.
LedgerThe accounting record of final entry. There is a ledger (page/sheet) for each numbered account onto which are recorded Debits and Credits to that account. The E.O.M. amount of each ledger is the amount in that account which ends up on the Balance Sheet or Operating Statement.
LiabilitiesAll amounts owed by a business. They may be current, non-current or accrued.
LienholderThe financial institution who "holds title" to the vehicle until the final payment has been made by the customer. Banks, Savings and Loans, Credit Unions, and Thrift Lenders are typical lienholders in the automotive industry.
LIFO ReserveDealers who have elected to utilize the LIFO method of reporting inventory values should establish separate general ledger accounts captioned LIFO Reserve for each inventory account affected by LIFO.
Local FeesAn additional Fee added to the Base Monthly Payment which usually covers the cost of property taxes.
Long-Term LiabilitiesAmounts owed, by a business, which are due and payable over a period of time extending beyond one year from the date of the Balance Sheet. These amounts are usually represented by formal contracts such as notes, mortgages, and bonds.
m
MSRPThe list price, determined by the manufacturer, of a vehicle. Factors such as markup, get ready fees, additional equipment installed, and other variables will increase the MSRP to the dealer's asking price for the vehicle.
Manufacturer Suggested Retail PriceThe list price, determined by the manufacturer, of a vehicle. Factors such as markup, get ready fees, additional equipment installed, and other variables will increase the MSRP to the dealer's asking price for the vehicle.
Memo InvoiceThe manufacturer's invoice cost less shipping charges, holdback, and advertising fees.
MOMonth
Month-EndThe last day of the month for vehicle sales to be posted to the accounting department books. This day may vary from each dealership depending on their accounting practices.
Mortgages PayableObligations of a business secured by liens on real properties, such as land, buildings, and equipment owned by the business.
MPMultiple Point
n
Net Additions And DeductionsThe sum (usually month-end) of Additions to Income and Deductions From Income so only a single (Net) amount is entered on the Statement as a non-operating adjustment to the dealership's Operating Profit or Loss for the month.
Net Book ValueTerm generally used in reference to the Book Value of an asset minus any liability against that asset.
Net BurdenFixed Net Loss plus Net Additions and Deductions.
Net Capitalized CostTotal cost of the vehicle to the Lessee; the Gross Capitalized Cost less the Capitalized Cost Reduction; may include other items such as the Acquisition Fee, Warranties, etc.
Net Cash PositionSum of Cash + Finance Contracts +Marketable Securities + Accounts Receivable New Vehicle + Vehicle Holdback + New Car, Truck, Demo & Used Vehicles CPO Inventories LESS Notes Payable New Vehicle & DEMOS, Overdrafts/Lines of Credit, Customer Deposits & Customer Accommodations-SVC Contracts/Rep Refund. (Total should exceed an average month's total expense).
Net InvestmentCorporation: capital stock, plus retained earnings, less dividends declared. Partnership or proprietorship: investment less drawing. Remaining investment.
Net InvoiceThe cost of a vehicle less hold back.
Net Operating CostTotal overhead expense, less total parts and service gross. Indicates the costs which must be covered by new and used variable gross to break even on overall dealership operations. Overhead Expenses not absorbed by Parts and Service Gross.
NOCTotal overhead expense, less total parts and service gross. Indicates the costs which must be covered by new and used variable gross to break even on overall dealership operations. Overhead Expenses not absorbed by Parts and Service Gross.
Net Profit Before TaxesGross profit plus other operating income less operating expenses plus or minus the net of incidental or miscellaneous income and deductions other than income taxes.
Net SalesSales exclusive of (net of) sales and use tax and after all returns, discounts and other allowances.
Net Trade-In EquityThe difference between the amount "Allowed" (trade allowance) for a trade-in and the amount owed on a trade (payoff).
Net Working CapitalTotal current assets plus LIFO reserve less total current liabilities equals actual working capital. .
Net Working Capital StandardsThis is the dollar value of dealership's Net Working Capital determined necessary to sustain the level of operations of the dealership envisioned in the contractual agreement between the dealership and manufacturer. Many manufacturers recompute the "standard" periodically based on the dealership's actual operating practices. The guide calculation is based on the dealer's operating practices for non-cash accounts, plus an average month expense supply of cash.
Net WorthNet investment plus profit year-to-date after taxes or excess of total assets over total liabilities. For LIFO dealers, add one-half of the LIFO reserve to net investment. Owner's equity in business.
New Vehicle EquityInventory of new cars, trucks, and demonstrators, less notes payable new vehicles and demos. Guide: Should equal 100% equity.
Non-Recourse ContractA contract that contains no guarantee from the dealership. If the customer defaults on the loan, the lender would repossess the vehicle.
Non-Recourse FinancingFinancing in which the lending institution is responsible if the customer defaults on the payments.
Notes PayableObligations of a business (e.g. liabilities to banks and other creditors) evidenced by a promissory note.
Notes ReceivableAmounts owed by others (e.g. customers) to the dealership evidenced by a promissory note.
o
Operating DepartmentA dealership department which is treated as a profit center in the dealership accounting system; a department which makes sales, generates gross profit and is charged with all or a portion of certain expenses.
Operating InvestmentComprised of the total of Net Working Capital, Leasehold Improvements, Machinery and Equipment, Furniture and Fixtures, Company Vehicles, Other Depreciable Assets (less all related depreciation) and total Other Assets (less investments and advances and lease vehicle liability).
Operating LossProfit from operations. Total sales, less total cost of sales, less total expenses, but before the application of Additions to Income, Deductions from Income, certain bonuses and income taxes. This represents the profit derived directly from the "normal operation" of the dealership departments.
Operating ProfitProfit from operations. Total sales, less total cost of sales, less total expenses, but before the application of Additions to Income, Deductions from Income, certain bonuses and income taxes. This represents the profit derived directly from the "normal operation" of the dealership departments.
Other AssetsThose assets consisting of certain receivables, items of an investment nature or other items of value which are owned by the dealership but which are not expected to be converted into cash in a short period of time and items not used regularly in the operation of the dealership.
Out-Of-TrustA financial contract violation resulting from the dealership's failure to promptly pay-off the wholesale finance (Floor Plan) loan liability at the time a dealership sells or otherwise uses the vehicle which is collateral for that loan.
OTA financial contract violation resulting from the dealership's failure to promptly pay-off the wholesale finance (Floor Plan) loan liability at the time a dealership sells or otherwise uses the vehicle which is collateral for that loan.
Overhead ExpensesSemi-fixed expenses (new and used) plus parts and service expenses plus fixed expense and dealer salary. Expenses that do not vary directly with volume.
OVRHDOverhead Expense
Owners' EquityTotal investment owners have provided to the business and the cumulative earnings or losses that have not been distributed to the owners.
p
Parts Inventory Months' SupplyParts inventory divided by average month's cost of parts sales equals parts inventory month's supply. Parts cost of sales=total parts sales less other merchandise sales less grosses for wholesale and shop jobbing incentives, other merchandise, discounts earned, and inventory adjustment. Guide: 2 ½ month's supply for large dealers to 4 ½ month's supply for smaller dealers.
PayoffThe amount of money still owed to the customer's financing or leasing source for a trade-in vehicle.
Payroll DeductionA payment plan which allows payments to be made weekly, bi-weekly, semi-monthly, mirroring a person's payroll check.
Percent Gross ProfitThe portion of the sale price which is Gross Profit. Divide the Gross Profits by related Sales account amount and convert to percentage.
Petty Cash FundA relatively small amount of cash on hand used for minor disbursements, which is usually maintained on a loaned basis.
Physical InventoryActually inspecting, counting and/or measuring goods and labor in inventory (on hand). Usually done at the end of an accounting period to verify or adjust Book Inventory.
PNCSPer New Car Sold
PNTSPer New Truck Sold
PNVAbbreviation for "Per New Vehicle (Sold)".
PNVRAbbreviation for "Per New Vehicle Retailed".
Policy AdjustmentMethod of reducing or eliminating the price paid by the customer or dealership department for goods and/or services received when such concession or price adjustment is not granted by contractual agreement (warranty) or as trade discount, but granted as a "policy of good business practice". Some standard accounting systems carry a second "policy" account titled "Customer Goodwill".
PostingRoutine bookkeeping procedure of transferring the debit and credit amounts from Journals to the Ledgers.
Prepaid ExpensesPayments made in advance of the receipt or utilization of goods or services and which usually represent either items to be consumed in the conduct of business or items the benefits of which will be derived over a period of time.
PROGProgram
Program CarsVehicles used by a manufacturer or sold/leased by a manufacturer and then returned to or sold back to the manufacturer under terms of a promotional "program". Often offered to dealers at closed auctions.
Proration Of ExpensesThe process of allocating a dealership's Indirect (Administrative) Expenses to the dealership's Operating Departments on some basis selected by the Dealer Principal.
PUCRPer Used Car Retail
PUTRPer Used Truck Retail
PUVWPer Used Vehicle Wholesale
PVPlanning Volume
r
RB
Rebates
ReconditioningMechanical repairs and appearance work performed on used vehicles to place them in marketable condition.
Reconditioning CostThe amount of money involved in restoring a trade-in vehicle to a sellable condition. Restoring includes engine work, body work, interior cleaning, replacing worn parts, etc.
Recourse FinancingFinancing in which the dealership is responsible to the lender if the customer defaults on the payments and will buy the vehicle back from the lender.
REGNRegion
Regulation ZThe federal law establishing standard disclosures on contracts, revealing the true cost of financing.
REGYRegistrations
Rent And Rent EquivalentSubgroup of dealership Fixed Expenses. Selected dealership occupancy costs and expenses. Includes amount "written off" as depreciation of facilities or improvements.
Rent FactorCost of owning or leasing dealership facilities per new vehicle delivered. Useful when preparing the Dealership Annual Business Plan or analyzing an operation. Total of Rent and Rent Equivalent divided by the new vehicle volume (planned or actual as applicable).
Repair OrderA document used to record repairs and services performed on a vehicle. The repair order may be paid by the customer, internal departments, extended service contracts carriers, or by the manufacturer warranty.
ROA document used to record repairs and services performed on a vehicle. The repair order may be paid by the customer, internal departments, extended service contracts carriers, or by the manufacturer warranty.
RepossessionsVehicles reclaimed from customers who have defaulted on their finance contract.
RETRetail
Retained EarningsThe undistributed cumulative profits and losses of a corporation from the time of formation, which are retained for use in the business.
Return On InvestmentRatio of pretax profit to investment. Expressed as a percentage for a given accounting period. Computed by dividing the pretax net profit for the period by the Net Worth at the start of that period. Should be annualized with computed for less than 12 months.
Return on Operating InvestmentNet profit before income tax, annualized, divided by operating investment. (Working capital plus net equipment (cost less depreciation) plus finance receivables deferred-net.) Return on actual amount of business capital.
Return On SalesRatio of pretax profit to net sales. Expressed as a percentage for a given accounting period.
RFDRefund
RILRetail
RMKRemarketed Vehicles
RPTDDealer Reported Sales
s
SalesThe amount charged for products (merchandise or services) sold to customers in the normal course of business.
ScheduleSupporting set of calculations which show how figures on a financial statement (or tax return) were determined.
Selling Gross-Vehicle DepartmentTotal departmental (new or used) gross less total variable and total semi-fixed expenses. Department operating profit before allocation of fixed expense.
SEMSemi-fixed Sales Expense
Semi-Fixed ExpenseOperating expenses which vary with, but not in direct proportion to, sales volume. This is a sub-group of Total Overhead Expenses.
Service AbsorptionTotal parts, service and body shop gross profits divided by the sum of total fixed expenses, parts, service & body shop sales expense and dealer's salary. Guide: Benchmark is 70% - 100%.
SLSSales
SLSPRSNSalesperson
Statement Of Income And ExpenseA statement which lists the results of business operations for a particular accounting period (e.g. month and year-to-date).
Straight-Time OperationIrregular or unusual repair operation which is not included in Labor Time Guide, or the additional time required to perform a regular operation for reason(s) beyond control of the dealership.
SubletTo have work performed by outside vendors.
Sublet RepairsServices or repairs on a vehicle that are performed at a business outside of the dealership, but were provided through the dealership. An example would be the installation of a radio or car phone by a third party vendor.
Subsidiary LedgerA book containing a group of detail accounts, the total amounts of which agree with the balance of a control account in the general ledger.
t
TLPNet cash + Marketable Securities and 50% of Used Vehicle inventory, less customer recommendations for service contracts/Repo refunds. Guide: Over 200% of average month expenses.
Total Liquidity PositionNet cash + Marketable Securities and 50% of Used Vehicle inventory, less customer recommendations for service contracts/Repo refunds. Guide: Over 200% of average month expenses.
Trade-In Allowance
Amount dealer agrees to give for the trade-in vehicle.
Trial BalanceA listing of all account balances in which the total of the debit amounts is equal to the total of the credit amounts.
Turnover RateNumber of times and inventory is (figuratively) changed or "turned" in a given period. Formula: Total number of items (dollars at cost) handled during the period divided by average inventory during the period (at cost). The term can be appplied to personnel, i.e., "Salesperson Turnover." In Parts Department this is Gross Turns.
u
UCUsed Car
Unapplied TimeAmount paid to Mechanical Service and Body Service technicians which has not been accounted for as productive labor on repair orders, earned vacation time, or charged as building or equipment maintenance. Might represent idle or lost time not properly accounted but usually indicates other problems or irregularities. Computed by subtracting the end-of-month Work in Process-Labor physical inventory from end-of-month Work in Process Labor book inventory. Also called "Adjustment-Cost of Labor Sales". Displayed on Operating Statement as an increase in cost of sale, decrease of Gross Profit and no sales. If computations produce an increase of Gross Profit, there is still cause for concern.
Units in OperationNumber of vehicles currently in operation in a given market area. Includes ten model years of Ford vehicles (also L-M if a dual dealer) that were registered as of July 1 of the previous year.
UIONumber of vehicles currently in operation in a given market area. Includes ten model years of Ford vehicles (also L-M if a dual dealer) that were registered as of July 1 of the previous year.
Used Vehicle-Days' Supply-DollarsCost of sales during a 30-day period, divided by number of working days equals daily rate cost of sales. Inventory dollars, divided by daily rate cost of sales equals daily rate cost of sales. Inventory dollars, divided by daily rate cost of sales equals dollar day's supply of inventory. Guide: 30 days
Used Vehicle-Days' Supply-UnitsNumber of used vehicles sold during a 30-day period, divided by number of selling days equals daily sales rate. Number of used vehicles in inventory, divided by daily sales rate equals day's supply. Guide: 30 days
UTUsed Truck
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VARVariable Sales Expense
Variable GrossTotal new and used car and truck gross plus total new and used finance, Insurance and ESP income less new and used Repo loss, less new and used variable sales expense. Vehicle gross remaining after variable sale expense.
Variable Gross ProfitGenerally, the combined gross profits of the New and Used Vehicle Departments, Lease and Rental Department and F&I income.
Variable Net ProfitThe Variable Gross Profit less Variable Selling Expenses. Called Vehicle Sales Profit or Vehicle Net by some manufacturers.
Variable Net Profit Per New Vehicle SoldVariable Net Profit divided by number of new vehicles sold. If divisor is retail sales only, then result is P.N.V.R.
Variable OperationsVehicle sales, F&I and leasing operations of the dealership. Called "variable" because of volume (and profits) short-term sensitivity to seasonal and economic fluctuations.
Variable Selling ExpenseGroup. Operating expenses which are directly related to vehicle sales and leasing and tend to vary in direct proportion to volume. Some Dealership Standard Accounting Systems include Vehicle Advertising and/or Floor Plan expenses in this expense group.
Vehicle GrossTotal profit made on all front end items, including the sale of the vehicle and any hard adds and any adjustments for any under or over allowances on trade-ins.
VINThe number issued by the factory to identify the vehicle. Included in the VIN is the make, model, type, year manufactured, etc.
Vehicle Identification NumberThe number issued by the factory to identify the vehicle. Included in the VIN is the make, model, type, year manufactured, etc.
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Warranty AdvanceAn amount credited by the factory to a dealership's open account with the factory. The amount is equal to the dealership's average monthly (or biweekly) claims against the factory for the prior year. Previous year's credit is withdrawn as new credit is entered.
Warranty AuditIn-depth investigation and evaluation of a dealership's compliance with all aspects of the manufacturer's warranty policies and procedures. Audits are conducted selectively by designated personnel usually from factory central office staff and frequently result in charge-backs to dealership. Charge-backs may be regulated by state franchise law.
Warranty Claim SaleSale of parts and service chargeable to the factory under the warranty claims provision of the Dealer Selling Agreement.
Washout SheetA record detailing the total gross profit derived from a new vehicle sale (or sale of used vehicle purchased by dealership) and all trade-ins resulting from that sale. D.S.A. 542
WHSWholesale
Work In Process - LaborCost of labor performed by a technician, claimed on the technician's time card (report), and "flagged" on a repair order, but not yet processed on a Service Sales Summary or Journal. A Current Asset. An inventory item.
Working AssetsAssets which are in some ways similar to Current Assets and are also, to some degree, similar to Fixed Assets. Lease and Rental Vehicles and Driver Training Vehicles are Working Assets in some Dealer Standard Accounting Systems. Some franchisers add Working Assets to Current Assets when computing Dealership Working Capital.
Working CapitalTotal current assets plus LIFO reserve less total current liabilities equals actual working capital.
W/C,W / CTotal current assets plus LIFO reserve less total current liabilities equals actual working capital.